Microsoft Outages Hit Multiple Platforms

    Photo: Associated Press

    The Facts

    • On Wednesday morning, users around the world reported outages of various Microsoft online services including the Teams communication platform and Outlook email system. Microsoft quickly worked to resolve the issue.

    • Microsoft attributed the outage to updates made to its “Wide Area Network” which the company claims have been “resolved.” Downdetector, a website outage tracker, showed diminishing reports of problems.


    The Spin

    Establishment-critical narrative

    An over-reliance on a small number of cloud service providers like Microsoft’s Azure opens up companies, particularly financial services firms, to immense risks. It's clear that even tech giants like Microsoft and Amazon are not immune from glitches, and companies that use them must find ways to be less reliant on big tech platforms.

    Pro-establishment narrative

    Microsoft is working daily to improve user experience and mitigate risks associated with online platforms. This is why Microsoft is collaborating with numerous firms to create more integrated cloud experiences with better security and governance. This allows for issues to be resolved quickly and promotes a seamless customer experience.


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