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OpenAI Launches ChatGPT Enterprise for Businesses

    OpenAI Launches ChatGPT Enterprise for Businesses
    Last updated Aug 30, 2023
    Image credit: Wikimedia Commons

    Facts

    • On Monday, OpenAI introduced ChatGPT Enterprise, the AI chatbot's business tier, which it claims can protect business data as companies ponder using the platform over concerns about privacy and security.
    • ChatGPT Enterprise has been certified SOC 2 compliant (System and Organization Controls 2) — a framework set by the American Institute of Certified Public Accountants for inspecting a company's controls for managing customer data to ensure security and privacy standards.
    • The launch comes after multiple companies, including JPMorgan Chase, reportedly implemented temporary restrictions on workplace use of ChatGPT.
    • According to OpenAI, ChatGPT Enterprise offers better security and privacy, unlimited higher-speed GPT-4 access, and up to two times faster performance than previous versions, among other features.
    • The company said it plans to introduce another usage tier for smaller teams, called ChatGPT Business, but didn't specify a timeline for its launch.
    • ChatGPT Enterprise resembles Bing Chat Enterprise, though OpenAI insists its new product is "independent of Microsoft."

    Spin

    Pro-establishment narrative

    As ChatGPT Enterprise addresses many of the shortcomings of ChatGPT in terms of privacy and security, along with offering increased speed and customization options, the business-focused product will ease at least some of the concerns about OpenAI's consumer version of ChatGPT.

    Establishment-critical narrative

    While ChatGPT Enterprise is being presented as a positive step, it's merely OpenAI's attempt to monetize. Artificial intelligence companies need to take time out and set rules and expectations for the use of AI before launching new technologies, the ramifications of which no one can predict.

    Nerd narrative

    There's a 50% chance that AIs will program programs that can program AIs by June 2026, according to the Metaculus prediction community.


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