While preinstalling Sanchar Saathi would've been a reasonable policy to address the cybersecurity crisis in a market with over 1.2 billion subscribers, it appears the public already understands this. The app has already recovered 700,000 lost phones and blocked millions of fraudulent connections through voluntary downloads, proving that aggressive preventive measures work at scale.
Whether Sanchar Saathi is mandated or not, its very existence crosses a dangerous line into state surveillance. The app isn't just for helping people who lost their phone: it can access the phone's camera, flashlight and even messages. While India may not have yet joined the likes of Russia in mandating preinstalled government software, it's already crossed the line by surveilling its citizens' most private possessions.
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